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Thursday, June 18 • 8:00am - 9:00am
#403 L: Best Practices in Developing Medical Information Responses

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Component Type: Session
Level: Intermediate
CE: ACPE 1.00 Knowledge UAN: 0286-0000-20-658-L04-P; CME 1.00; IACET 1.00; RN 1.00

Healthcare providers routinely request information from pharmaceutical companies’ medical information departments. The information provided in scientific response documents to these unsolicited requests need to be evidence-based, practical and useful, and provide a systematic summation of the medical literature. Additionally, the information needs to meet the needs of the healthcare provider requesting the information, for example oncology nurses who are at the forefront of therapy decisions and patient support. This session will provide best practices for: the sections of a scientific response document; content and channels to meet the needs of specific audiences such as oncology nursing; and structured authoring and reuse of content for improving efficiencies.

Learning Objectives

Describe the appropriate sections of a scientific response document; Evaluate content of a scientific response document for appropriateness for oncology nurses; Describe efficiencies achieved with structured authoring and reuse of material.


Evelyn R. Hermes-DeSantis, PharmD


Scientific Response Documents: Developing the Best Content
Evelyn R. Hermes-DeSantis, PharmD

Differentiate Content Quality and Demonstrate Efficiency with Reuse and Structured Authoring
John April, MA

avatar for Evelyn Hermes-DeSantis

Evelyn Hermes-DeSantis

Clinical Professor, Ernest Mario School of Pharmacy, Rutgers, The State University of New Jersey
Evelyn Hermes-DeSantis, PharmD, BCPS, is a Clinical Professor at the Ernest Mario School of Pharmacy at Rutgers, the State University of New Jersey and is the Director of Drug Information Services at Robert Wood Johnson University Hospital. She received her undergraduate and graduate... Read More →
avatar for John April

John April

Senior Director, Adaptive Content Strategy, Global Scientific Communications, Eli Lilly and Company, United States
Twenty-four years of drug development experience focused on medical writing. Highlights include developing content reuse and natural language generation strategies for Lilly, retooling Lilly's medical writing staff to structure its content, leading a medical writing start-up in India... Read More →

Thursday June 18, 2020 8:00am - 9:00am EDT
TBD Virtual Event Horsham, PA 19044
  04: MedAffairs-SciComm, Session