DIA 2020 Virtual Global Annual Meeting

Component Type: Session
Level: Basic

Much of the world may have come to a stop, but you still have projects that need to move forward. With people working from home and added safety measures for those who are in-person, what worked before isn’t working now. Online meetings allow us to connect in ways that were not possible just a few years ago, but they require a different way of thinking and communicating. You can’t just walk across the hall to brainstorm ideas with a colleague, and it feels strange delivering a presentation or update to a computer screen instead of a room full of people. The communication styles that worked well a few months ago are not as effective in our current climate. The good news is that it doesn’t require a huge shift to adjust the way you interact so you can keep making progress. Join us to learn the most effective communication strategies to use in uncertain times, how the sound of your voice and the words you choose can impact the quality of your online interactions, and the importance of collaborations and celebrations to keep morale high all the way to the finish line.

Learning Objectives

Discuss how to set the tone and utilize the most effective communication style during uncertain times; Exercise specific emotional intelligence principles to keep participants and attendees engaged and productive; Identify how to use the best vocal and verbal strategies to deliver important information more clearly and effectively online; Describe how to incorporate online collaborations and celebrations to keep morale high.

Chair

Lisa Scott, MA